Sales Account Executive, Market Research
Hybrid, Madrid
Toluna is transforming the market research industry by enabling clients to gather high quality and fast consumer insights themselves through a market leading tech stack. It is a sector leading technology company that provides agile market research solutions for the world's leading companies and brands. Our software platform is underpinned by award winning market research expertise and the world's largest online voting consumer panel of over 36 million people in 70 different countries.
Over 25% of our employees are in R&D; powering our mission to remain industry-leading innovators and enable our clients to future proof their product/service-based decision making with real-time consumer insights. We are that rare combination of entrepreneur minded and well-established business. 20+ years on we are still innovating and bringing something different to the market. Do you want to be part of something special? Our employees are our greatest asset - so join us and see how you can immediately make a difference.
Responsibilities Build good customer relationshipsUnderstand the briefing of projects of customers/potential customers.Create and evaluate the feasibility of projects as well as create bids (quotations).Send proposals/quotations to customers and potential customers.Track quotations and, in partnership with the sales team, work to convert them into projects.Track project billing.Provide demonstrations of our Digital Platform to customers/potential customers.Prioritize interaction with other important internal departments, including pre-sales, research and delivery, to ensure customer satisfaction.Ensure that an accurate set of KPIs is reported and fulfilled to direct sales activities.Develop and maintain a deep knowledge of the company's products and solutions. Required experience Min 3 years of Sales, Account Management or Customer support experienceIdeally having worked already in another market research agencyProficiency in Microsoft Excel and PowerPointAdvanced English Required skill set Ability to thrive in a fast-paced environment with the need to effectively prioritize tasks to react in time to customer demandsExcellent communicator, including questioning, written and oral skills, who is able to articulate the Toluna value propositionAbility to work independently and in a team working on multiple projects and activities simultaneouslyHigh levels of attention to detail with a structured approach to account managementSuccess-oriented with the ability to be flexible and self-motivatedExcellent interpersonal and interdepartmental skillsPositive attitude with a solution-based approachCharismatic and entrepreneurial approach to relationship building internally and externallyGrowth mindset to continuously develop skills and knowledge including participating in Toluna training as required What we offer At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team. We are proud of our staff members and we offer competitive salaries, a wide range of benefits including hybrid work from home options and the chance to progress your career within a truly global organization.
Our Values Integrity & respect - We treat our colleagues, clients and partners how we want to be treated.Success in unity - We deliver results by working as a team with common goals.Smart decisions in action - We implement plans without delay and stay nimble to change on demand.Make it simple - We simplify complexity, making the complex easy to understand.Be bold - We welcome big and small ideas that challenge and inspire us to change.Delight customers - We work tirelessly to exceed expectations, turning satisfaction into delight.Reward great work - We believe performance is the reason for advancement. Do good work and good things come. Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we're focused on moving ourselves - and the world- forward. With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.
Join our global team. We welcome big thinking and reward great work.
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