Position Details
Key Account Manager (KAM) - Spain & Portugal JOB DESCRIPTION
With Phibro's recent purchase of Zoetis' MFA product line, and in addition to several new Phibro Medicated Feed Additive (MFA), Nutritional Feed Additive (NFA) and Veterinary Medicinal poultry product launches planned for the coming year – Phibro is in the process of greatly expanding its commercial teams in Western Europe.
The KAM Poultry will act as point of contact for customers that require information and guidance about Phibro's portfolio and will focus on creating sustainable business growth in the associated territory/customers.
REPORT TO Commercial Director, Europe Poultry and Swine.
RESPONSIBILITIES Lead demand generation activities in the assigned territory associated with his/her role.
Provide support to achieve budgeted sales and gross margin for Phibro products in the assigned territory.
Provide technical support for customers, key influencers, and end users ensuring proper use of products.
Support local distributors for demand creation, technical service, training, and sales support as required to drive the sale of products.
Monitor industry trends and competitive activity in the assigned area and provide guidance to the appropriate Species Business Manager.
Attend customer events and connect with relevant Key Opinion Leaders.
Strengthen relationships by following strategic account management principles and behaviours.
Inform customers about Phibro's pricing policy and other relevant business information.
Plan and forecast customer demand to anticipate supply requirements and ensure a positive customer experience.
Comply with Phibro's policies and lead with a high level of integrity.
Perform other duties as may be assigned based on business needs.
Frequent travel required within assigned territory and occasional international travel up to a maximum of 25%.
EDUCATION Must have a Degree in Veterinary medicine, Nutritional or other relevant animal science degree.
EXPERIENCE Minimum 10 years of experience in animal health and established poultry network. Commercial acumen with technical orientation (poultry field technical experience preferred). Ability to self-manage daily activities and responsibilities. Teamwork mindset to connect with European and global colleagues. Conversational English level.
CORE COMPETENCIES Strong B2B Commercial skills.
Strong decision-making and problem-solving skills.
Excellent communication (oral and written) skills.
Strong work ethic & flexibility to work across differing time zones.
Well organized, able to influence, lead and drive commercial deals.
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