.Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.The Group reported in 2020 global revenues of €16 billion.Profile Description Contribute to the planning of the overall customer relationship strategy.Actively work on service improvement initiatives and service improvement plans.Ensure that all service teams meet the scope and monitor performance against those targets.Ensure cost control.Review and analyze daily operations to ensure SLA commitments are met.Produce regular management reports.Complete SLA analysis and measurement management to ensure all commitments are met.Provide input to regular monthly management reports and attend review meetings if applicable.Point of escalation for issues related to major incidents.Service Overview We are looking for people able to operate and manage different UNIX/AIX environments and virtual platforms (VMWare), including managing end-to-end relationships with major suppliers. We provide end-to-end provisioning, operation, and decommissioning of physical and virtual servers, server farms, virtualization hosts, and clusters, under x86 & non-x86 architecture (SPARC, PowerPC...) with Operating Systems (AIX, Solaris, HP, etc...) along the whole server lifecycle, according to client standards and policies and by tracking all modifications in ServiceNow.Technical Minimum Requirements Real experience (> 4 years) as administrator in Solaris/AIX servers environments/platforms.Real experience (> 1 year) as administrator in other UNIX Platforms.Real experience (> 1 year) as administrator in virtual Platforms.Scripting - Ansible - Terraform - Provisioning.Wide experience in Backup/Disaster Recovery & troubleshooting activities.Security policy deployment.HA platform experience.AH Unix Physical Servers - IBM Blade, P5 520, 82xx, Power 7, 8, 9.ORACLE SUN SunServer, SunFire, SunBlade, SuperCluster, T4, T5.AH Unix Virtual Servers - LDOM Sun OS 5.10/11, LPAR AIX 5.X / 6.X / 7.X, VIOS, Zone Sun OS 5.10/11.Why You Should Join Us: You will find a dynamic and inclusive work environment.Participate in cutting-edge and innovative technological projects.Career plan and specialized training courses.Benefit from a social benefits plan (restaurant tickets, childcare checks, medical and life insurance).Become part of a responsible company committed to equal opportunities
