Become a part of a leading global provider of customer experience solutions, recognized for its innovation and dedication to excellence.Operating in numerous countries and supporting a multitude of languages, this company partners with top brands in technology, business, and video streaming sectors to enhance their customer service and engagement.Project Insights:Engage with exciting projects that focus on cutting-edge technology, business solutions, and popular video streaming platforms.You'll collaborate with industry leaders, gaining invaluable experience and contributing to the optimization of their customer support services.Key Responsibilities:Communicate effectively with customers via phone, email, and chat.Provide excellent customer service by addressing inquiries, resolving issues, and offering effective solutions.Assist with product information, technical support, and account management.Collaborate with team members to achieve performance targets and ensure customer satisfaction.Stay informed about project-specific details and industry trends to deliver accurate and relevant information to customers.Requirements:Native Spanish speaker with strong communication skills.Advanced proficiency in English (C1 level).Possession of a residence card for Portugal or EU citizenship.Willingness to relocate to Lisbon.Immediate availability to start.Benefits:Meal allowance.Comprehensive health insurance.Relocation assistance.Airport pick-up service.Accommodation support with a private room.Why Lisbon? Lisbon is a vibrant city renowned for its rich history, cultural diversity, and stunning architecture. It offers a high quality of life with a mild climate, beautiful beaches, and a bustling social scene.As an emerging hub for innovation and technology, Lisbon provides ample opportunities for career growth and development.Enjoy the chance to live and work in one of Europe's most dynamic cities, where you can embrace a vibrant lifestyle while advancing your career.
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