(Ywg652) German Speaking Customer Advisor For Online Bank

Description Location: Madrid, Spain
Role: German speaking Customer Advisor for online bank
Salary: €20.730 gross/year

The Company: We are very excited to announce an exciting new role for our client in Madrid, Spain. If you are fluent in German with an interest in the financial industry, then we are looking for you!

This position will be for our client – a global outsourcing partner - and is based in their offices in Madrid. This capital city is known for its beautiful architecture, cultural places, and excellent nightlife with lots of bars, night clubs, and restaurants.

The Role: As a Customer Service Advisor for an online banking project, you will be the first point of contact for clients from the DACH region.

Your client interaction is done via phone, email, WhatsApp, and online chat, and you are tasked to resolve customer problems and complaints. Besides this, you will verify customer accounts and keep records of customer interactions and transactions.

Requirements: Fluent German and EnglishExcellent communication skills, spoken and writtenAbility to plan, organize, and work under pressureHave a flexible attitude to changing environments and new technologies Offer: 38.5 hours/week, Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.Permanent contractSalary: €20.730 gross/yearAnnual vacations: 32 calendar daysCareer growth opportunitiesDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team About Talingual: As a job-seeker, you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
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