Traction Field Service Engineer
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to Service Operations Manager .
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers.
You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. You will execute service work with MOTR - Traction Team in Valencia, Spain. Reporting to the Service Manager, you will act as the technical point person between customers and extended ABB teams. The work model for the role is onsite. This role is contributing to the Motion - Traction Team in Valencia. You will be mainly accountable for:
Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifying technical problems and making analysis through remote or on-site activity in Traction Service.
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
International travel will be required, as the role will require hands-on support at customer sites.
You will be living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. You will join a high-performing team, where you will be able to thrive.
Qualifications for the role
A degree in Electrical / Power Electronics engineering or CFGS in similar fields. +3 years of experience working as a Field Service Engineer, with knowledge in measurement technology in the field of power electronics (voltage range up to 4kV) and with IGBT converter technology. Medium-high level of English. Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing Drives, Traction or Wind Power Converters. Independent, structured, and initiative way of working.
#J-18808-Ljbffr
