Yk-745 Desktop Support Engineer

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking team, this role is for you.Job DescriptionIn this role, the successful candidate will:Support the delivery of a Managed Service.Work on client site taking direction and instruction from the Service Provider.Report directly to a Regional Team Leader.Undertake specific tasks to a defined scope.Ensure adherence to process and Managed Service provider Standards.ResponsibilitiesKey responsibilities include:Act as a company representative in a customer-facing environment for both Banking staff and clients.Demonstrate excellent communication skills (verbal, written, and listening).Remain calm and efficient in a busy, time-sensitive environment.Ensure adherence and escalation within well-defined service parameters.Implement best practices for all IT-related inquiries and provide L2 onsite support.Experience and Skills Required2-4 years' experience in a similar role.Proficiency in O365, W10, MAC Support (JAMF), LCM, Active Directory, and Service Now.Attention to detail and promptness with good time management skills.An enthusiastic team member who is collaborative and receptive to training and instruction.About NTT DATA ServicesNTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other class protected by law. To learn more, visit us at our diversity and inclusion page.Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please apply for assistance.El anuncio original lo puedes encontrar en Kit Empleo:Https://www.Kitempleo.Es/empleo/117992565/yk-745-desktop-support-engineer-madrid/?utm_source=html#J-18808-Ljbffr