Summary: Develop strategic capability to create product/services roadmaps from concept to development to launch encompassing technology adoption, product engineering, service design, security and compliance, and business process change. Incubate and adopt emerging technologies and launch product/services faster with rapid prototyping and iterative methods to prove and establish value. For identified technologies, launch to enterprise scale ensuring value is derived. Focus and align innovation efforts with the Business strategy, IT strategy, and legal/regulatory requirements. Establish and update strategies, implementation plans, and value cases to implement emerging technologies. Drive innovation using appropriate people, processes, partners, and tools. Identify and develop digital capabilities and ecosystem partnerships in alignment with Digital strategy and in support of TSA and Enterprise Innovation.
About the Role: The Technology Product & Portfolio Lead will drive the definition and implementation of an agile, product-centric operating model in the Technology and Systems team of the Patient Safety and Pharmacovigilance (PS&PV) function in Novartis. Responsible for ensuring the proper engagement and resource allocation for key strategic and operational programs and projects that impact the technology capabilities and system landscape of PS&PV. Manages the portfolio of programs, projects, and operational activities for the Technology and Systems teams and proactively leads the identification and communication of risks and issues horizontally and vertically.
Your key responsibilities, but not limited to:
Lead the definition and implementation of the technology product strategy for PS&PV in alignment with the leadership team and the global IT organization. Drive the introduction of agile methodology principles and practices within the Technology and Systems team, including designing and implementing the required associate training and upskilling programs. Manage the technology project and investment portfolio for PS&PV in alignment with the leadership team and global IT organization, ensuring robust business case definition and ROI measurement. Lead the business case and roadmap development for technology products and manage the funding approval process through the required governance forums. Act as change management and communication lead for the Technology & Systems team in PS&PV, ensuring timely updates on project and operational milestones, achievements, issues, and risks to the appropriate internal and external stakeholders. Build relationships with strategic partners and leverage their capabilities to deliver on core and differentiated PS&PV technology products/services. Engage with and advise function leadership on the most appropriate/best practice supplier engagement models, location footprint, and supplier strategy. Actively manage the relationship and engagement with key service providers to drive a high-performance and "one team" mindset across Technology & Systems. Engage actively with Industry peers and bring outside-in perspectives on the emerging PS&PV ecosystem. Lead key projects and programs with impact on the technology capabilities of PS&PV, ensuring timely delivery of high-quality milestones in alignment with business requirements. Desirable skills:
8+ years of relevant industry experience. 5+ years of multi/cross-functional international leadership experience. 3+ years in program management/leadership role. Excellent project/program management skills. Proven ability to lead organizational change management initiatives. Leadership presence with the ability to present and interact with senior management. Ability to build strong and trusted relationships with senior-level business and technical partners. Proven track record in working across a matrix organization and demonstrates expert skills in building partnerships, negotiating agreements; excels at collaboration with diverse internal and external organizations. Educational Background: University education (minimum master's degree), preferably MBA degree; Advanced degree in technology or data science desired.
Languages: Proficiency in English. Understanding in another major language (e.g., French, German, Spanish) preferred.
Why Novartis? 766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives. We believe new insights, perspectives, and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable, and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity, and flexibility. And we can reinvent what's possible when we collaborate with courage to aggressively and ambitiously drive change.
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