COMPANY PROFILE: Westmont has become one of the largest privately-held hospitality organisations in the world, with almost 500 hotels across three continents. Westmont has formed strategic alliances with many of the world's largest hotel brands. These include Fairmont, InterContinental Hotels Group, Hilton, Accor, Starwood, Wyndham, Choice Hotels, Renaissance, Radisson and Best Western. The company is one of the largest franchisees and co-owners of IHG hotels and Hilton hotels worldwide. Westmont has a diversified portfolio ranging from budget and apart hotels to mid-market business and large conference hotels to boutique hotels and luxury resorts.
HILTON BARCELONA: Unbeatable location in the exclusive Avenida Diagonal, main Avenue of the city and easily connected with the Barcelona International Airport at 15 minutes by car, Sants High Speed Central train station at 5 min and 10 minutes to the Main Convention Centres. Walking distance to main luxury shopping malls, restaurants and FC Barcelona Stadium. After a full renovation in 2012 the Hilton Barcelona is a newly-designed and contemporary business upscale hotel for a full experience in Barcelona. Wake up in one of the 290 contemporary and newly-designed Rooms and Suites. Amazing indoor spaces reflect Barcelona's soul throughout light, wide open spaces and the perfect spot for welcome receptions. Create a successful event with our 18 versatile meeting rooms, 1800m2/36900 sq. feet conveniently distributed over two floors. Divisible main ballroom, 4.70 meters/15.41 sq. feet ceiling height and capacity up to 580 attendees. Adjacent foyer area with natural daylight ideal for breaks, cocktails and exhibitions.
DUTIES AND RESPONSABILITIES: COMMERCIAL:Drive total hotel revenue and hence profitability, take responsibility for the achievement of budgeted revenue streams for the hotel.Develop and execute sales strategies through preparation of a strategic sales plan, implementation and administration of the sales budget.Develop the sales and marketing strategy for the hotel, plan and manage its implementation, liaising closely with key stakeholders (General Managers, Revenue Manager) and be responsible for communication of this strategy to the team.Generate intrusion plans where there is risk of loss to new build or conversion competition.Build and maintain strong internal and external relationships to support the long term stability of the business, providing customer service that is beyond the expectation of the client.Understand competitive landscape, local and feeder market dynamics, and changing customer needs to ensure property success.Manage the portfolio of corporate, leisure, airline and MICE accounts and other active files liaising with the KADs and KAMs of the brands.Initiate action plans for developing prospects and new business opportunities.Profile and action leads which fall within the corporate and meeting market.Develop action plans for achievement of room night and ADR rate goals for transient & groups.Carry out focused and innovate promotional activity e.g. familiarization trips, educational site inspections, mailings and incentives.Participate in sales blitzes, trade shows, workshops and sales trips as appropriate with a measured ROI and proper documented follow up.Maintain full and accurate knowledge of competitive sets of the hotel.Gather and organize information using a logical and systematic process; recognizing patterns and relationships in data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.Within established parameters, and working closely with Revenue Management, quote and negotiate prices with customers and customer representatives, and draw up contracts to close the transaction.Ensure that all sales related activities support customer satisfaction, retention and new business development goals.Proactively position the hotels as business leaders in the community.Take responsibility for the delivery of the annual Sales and Marketing planning process for the portfolio, fully understanding the Marketing requirements, and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.Liaise with General Manager and Hotel Managers to deliver specific hotel marketing projects such as direct marketing, production of sales collateral and advertising campaigns. Ensure full compliance with all Brand Marketing programs.Lead the Sales RFP approach to Wish Want Walk for both brands ensuring timely delivery of business cases to the brands, market knowledge and quality WWW plans that stand up to scrutiny and most of all a successful conclusion to the RFP season.PEOPLE: Manage the team to ensure the efficient day to day operation.
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