Your responsibilities and impact as a Customer Advisor for an Insurance company will be:
You will be booking insurance meetings on behalf of German insurers.You will have the first contact with potential customers, identifying their needs and putting the meeting directly into the insurer's calendar.The insurer is responsible for the sale, so your task will be to offer a meeting between the insurer and the customer.
As you book meetings for Denmark's leading insurance company, you have good arguments at hand.Ensuring a high level of customer satisfaction.Identifying issues and providing solutions.Being a team player and participating in the success of the team and project, e.g., providing cover for absent colleagues together with the team and attending regular team meetings.Skills, qualifications, and interests you need to succeed in this role:
A native level of German and an advanced level of English (C1 level).Previous experience in Customer Service.Living in Portugal and having a valid work permit.Being an attentive listener, comfortable and skillful at communicating with people.Being a team player with high social competence.Being energetic, innovative, and working proactively at a fast pace.Excitement about intercultural communication and the expatriate lifestyle.What's in it for you?
Full-time permanent contract.39h/week, Monday to Sunday; Early shift: 08:00 to 17:00; Late shift: 13:00 to 22:00.Competitive salary and bonus.Opportunity to join an international company.An open-minded and employee-oriented working environment.Career development opportunities.Your Future Company:
Two French entrepreneurs created a startup in 2000, and today they are leading a global brand.
Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they now work with.
They have become one of the biggest international customer experience solution providers with more than 75,000 multilingual employees in over 50 countries around the world, and they are looking for new members to join them in their Lisbon hub.
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