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Vantive: A New Company Built On Our Legacy
Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us are driven to help improve patients' lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
Summary
We are looking for a motivated and well-spoken Inside Sales Representative to join our Technical services inside sales team. The Technical Inside Sales Representative will identify new service selling opportunities, including Service Contracts, Packages, and parts. The representative will be communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to successfully sell services and meet targets.
The Inside Sales Representative should also have technical knowledge in water treatment systems for hemodialysis as it will be responsible for managing these kinds of sales of new installations.
This position will also be responsible for managing the project of these kinds of sales from the first approach to the customer until the delivery of the project to the customer after the full installation.
To be successful in this role, you should be able to build instant rapport and achieve customer satisfaction. The TS Inside Sales Representative should also be very innovative and a good listener. Cold-calling and heated negotiations on the phone with customers should not be unknown to you. As an Inside Sales Representative, you master the commercial process for selling services. SFDC is the most important tool you will be using on a daily basis.
It will be needed to meet customers face-to-face for negotiations or finding new customers, and you should also be present during the implementation/installation of WT projects.
What you'll be doing:
Selling Services such as Service contracts, Parts, and associated service packages.
Selling and managing new projects/installations related to the water treatment systems for hemodialysis.
Communicating and understanding customers' needs and identifying services and sales opportunities.
Collaborating with Marketing to get market insights.
Explaining and demonstrating features of service packages and value proposition.
Staying informed about competing products and services.
Upselling service packages and services.
Researching and qualifying new leads.
Closing service sales targets and keeping a healthy pipeline of opportunities.
Working closely with Cluster heads to align on progress and sales in the country's organization to have a common approach while targeting key accounts.
Ensuring all opportunities are tracked and maintaining daily visibility of negotiation stages.
Responsible for accomplishing the sales in compliance with budget and forecast.
What you'll bring:
Minimum 2 years of inside sales experience in selling service and consumables.
High school diploma in Engineering. College degree is preferred.
Proficiency in Microsoft Office and CRM software such as Salesforce.com.
Technical knowledge of Medical Devices.
Strong organization capabilities to manage projects.
Strong sales knowledge and abilities.
Flexibility and Team Spirit.
Languages Required: Spanish, English (Portuguese good to have).
Availability to travel across Spain and Portugal (40% of total time).
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
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