We are seeking an enthusiastic Customer Support Representative with Norwegian language proficiency to join our customer-focused team. This position is ideal for individuals who excel in engaging environments and are passionate about delivering exceptional customer service. If you are driven by enhancing customer satisfaction and providing insightful support, this could be your next career move.Key ResponsibilitiesRespond to incoming customer inquiries via phone and email.Assist customers by addressing their concerns and resolving complaints quickly and efficiently.Act as the primary point of contact, handling customer queries and related requests.Ensure that clients receive the highest standard of service at all times.Essential Skills and ExperienceNative or fluent in Norwegian, with strong oral and written skills. Fluent in English (minimum B2 level).Previous experience in customer service or support is an advantage.Experience in the banking sector or a credit institution (especially in Nordic countries) is a plus.Excellent communication skills.Resilient, resourceful, and able to stay calm under pressure.Understanding of financial concepts and numbers.Quick learner, adaptable to new IT systems and tools.Capable of working independently while also being a team player.Candidates must have a clean credit history, with no records of non-payment, as they will be handling credit information on behalf of clients.BenefitsCompetitive remuneration package based on experience, skills, and performance.Increased salary from the 7th month.Working hours: 08:00 - 16:00 Monday to Thursday, and 09:00 - 16:00 on Friday.Join a dynamic, creative team with a positive and friendly atmosphere.23 days of paid annual leave.Support and resources to help you reach your full potential.Work modelHybrid (1 day a week, after 6 months of employment)Reasons to Apply for the Customer Support PositionBecoming a part of our customer support team offers a unique opportunity to enhance your problem-solving skills and make a significant impact on customer satisfaction. We are committed to nurturing talent by providing the necessary tools and support to help you succeed and grow within our company.Application Process for Passionate Customer Support CandidatesIf you are ready to deliver excellent customer service and contribute to a positive client experience, we encourage you to apply.Click 'Apply Now' to submit your CV along with a cover letter that highlights your experience and enthusiasm for supporting customers. We eagerly anticipate welcoming a dedicated and customer-centric professional to our team.
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