Temp Agency - Information Technologies within Operational Technologies (IT in OT) Specialist Job Description: Mission and Objectives: Main Mission: Carry out enterprise class service level, availability and integrity of information technologies inside production machinery.
The IT in OT Specialist plans and carries out the activities necessary and within his/her scope to ensure that the information systems inside production machines are well serviced.
He/She takes responsibility especially for deployment, machine software configuration, validation, scheduled maintenance, IT reactive maintenance, upgrade and disposal of IT business owned software, business owned information systems hardware (computer), business owned IT network devices as well as business owned operating systems.
Takes accountability and responsibility for implementation, IT scheduled maintenance, IT reactive maintenance, upgrades and disposal of IT software, reporting to industrial Maintenance.
Key Deliverables: Actions on information technologies to reach main mission goal (SLA fulfillment) Maintenance plan for IT relevant systems Technical inventory and documentation of relevant system Change management and coordination of relevant systems Incident resolution (when the profile is able to) and escalation/handling support if the topic requires upper support levels. Demand management on new IT/OT implementations. Milk run periodically to detect system status. Consultancy when applicable Main Tasks/Activities: Identify, categorize, diagnose and resolve IT in OT related problems at industrial asset level. Plan, install and configure software and hardware. Manage network equipment at machine level. Manage accounts and workstations. Maintain and secure passwords, file system security and data integrity. Manage, maintain, update and upgrade systems and software with new releases. Support new projects, data flow evaluations and budget calculations. Build hardware and software documentation and inventory, responsible for IT related data management. Manage hardware and software licensing. Maintain backup and restore means according to policies. Support IT components disposal according to policies. Monitor systems according to policies. Apply relevant security measures such as antivirus. Perimeter: Provide IT in OT support to eliminate production deviations within detail manufacture, sub assembly / final assembly, builds and FALs.
The main perimeter is the deployment, sustainability and continuous improvement of the processes.
Covers the entire production area of the production team for which he/she is responsible.
Operational link with the Support Functions that are part of the production team.
Interfaces & Suppliers: Serving Production (user of the industrial assets with the Information Technologies inside)
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