[Xvx307] Claims Processor - Dutch Speaking

Role Purpose: The individual processor role is an essential part of the CE claims hub team, responsible for handling claim admin tasks for other European clusters. The position holder will provide various claims administrative services to our customers to support them through the process of bringing the claim to completion, e.g., advanced reporting needs, BDX file booking, or various system data completion/tracking needs. This is an excellent position to break into commercial claims and its fast-growing administration needs.
Key ResponsibilitiesClaims Administrative Delivery Goals: Perform day-to-day tasks on time and demonstrate the capability to work under set deadlines (SLAs). Highlight and manage process exceptions proactively while working closely with the Hub Team leader and colleagues in a collaborative and agile environment.Data Quality / Integrity: Maintain claims data entry and indexing file upload/documentation integrity in all used systems.Best Practice: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub 'Playbook' and EMEA claims processes and protocols.Internal Development: Perform with a high level of technical competency for claims admin activities and commit to personal development through given coaching.Quality of Service: Deliver high quality of service within authority for various claim admin types or standard settlements.
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