.Job Description JustFab is currently looking for a CRM Coordinator.
JustFab is a premier destination for stylish women dressing from the shoes up.
Since 2010, we've been leading the way in membership commerce, offering must-have styles at accessible price points to empower our VIPs to look and feel their best.
With a wide range of sizes and fits in the most covetable trends, we give all women the ability to express their individual style.
We believe shoes won't change the world; the women who wear themwill.
Today, with over 2.1 million VIPs and 50 million pairs of shoes sold, we are just getting started.
With offices in Berlin, London, Barcelona, and headquarters in Los Angeles, we´re currently looking for a CRM Coordinator for a full-time, unlimited position based out of our Barcelona office.
How Do You Fit In?
You will also support the CRM team in delivering customer-centric projects, in collaboration with the wider JustFab EU and JustFab North America (US & Canada) teams.
You should be able to think customer first.
You thrive in a fast-paced business environment while working effectively and collaboratively with team members.
This position reports to the CRM Manager.
Responsibilities: You will be responsible for providing weekly and monthly reports for CRM activity as well as specific campaign performance analysis when required.
You will suggest new tests and tactics based on segmentation, personalization, and customer insights to help improve performance.
Required Skills: 2+ years of CRM experience in a digital B2C business.
You are reliable, proactive, rigorous, and used to working with enthusiasm, reactivity, and energy to operate in a fast-paced environment.
Understanding of CRM and marketing automation techniques including A/B testing setup, list uploads, journey mapping, as well as the main KPIs.
Knowledge in segmentation, targeting, and personalization.
Strong data analytics skills to understand and optimize the performance of our campaigns.
Efficiency using web analytics tools (e.G., Google Analytics, Excel, and pivot tables).
You are organized and detail-oriented, a multi-tasker who thrives on working in a collaborative and fast-paced environment.
A good English level (B2-C1) is required as English is the company language.
What's in it for you?
Compensation: We offer a competitive salary, discretionary annual bonus scheme, and company equity program.
Holidays: Relaxation is important!
That's why we have unlimited vacation days, plus 4 Fridays off during the Summer.
Flexible working: We embrace a hybrid working culture!
Our teams thrive on collaborative working from our cool office in Barcelona during the week and offer the choice to work from home Mondays and Fridays.
Professional development: We want you to have dedicated time for your professional development.
That is why we created the "Style Your Day" initiative that happens one Friday a month