¿Buscas trabajar para una organización internacional en crecimiento? - ¿Tienes experiencia en establecer relaciones sólidas con los clientes? - ¿Te gusta crear productos y proponer soluciones que resuelvan los problemas técnicos de nuestros clientes? - ¿Le interesa? Pensamos que sí. - Únete a nuestro equipo como Ingeniero de Soluciones para Clientes y revoluciona la vida conectada. ASK4 is growing and expanding our services, reaching new territories, and we are looking for motivated and dedicated individuals to help us reach our ambitious goals.
Thanks to new investment, we are recruiting to help support the company's growth as well as maintain the high level of service that ASK4 is renowned for. Are you passionate about crafting innovative Wi-Fi and IoT solutions for modern living spaces? You will be the expert in ASK4's services and technical solutions. This role enables you to travel across the UK and Europe to visit clients, so a valid passport and driving license is essential.
What you'll be doingCollaborate with ASK4's Growth team to understand client requirements, translating those requirements into standard and non-standard solutions.Lead and own technical engagement with clients and property developers.Represent and champion our clients in the technology department.Build strong relationships with clients and support them in understanding ASK4 Internet, IT Solutions & IoT Services.Conduct client site surveys (infrastructure and Wi-Fi surveys).Develop and present technical proposals and solutions to clients that meet their specific needs and requirements including budgets and documentation.Produce high quality handover documentation of client solutions and provide support and consultation as required during project implementation and handover to our provision teams.Participate in client meetings, conferences, and trade shows to demonstrate products and services in technical conversation.Work closely with product development and engineering teams to ensure products and services meet customer needs, collaborate in development of non-standard solutions.Requirements: Be fluent in both Spanish and English.Need to understand and enjoy working with technical solutions.Have excellent communication skills.Understand the connectivity market, technology, and competitor products.Have excellent customer service skills and a high standard of written and verbal communication with both technical and non-technical stakeholders.Have the ability to conduct investigation and analysis of customer needs.Be passionate about technology and self-motivated to achieve and develop.Be able to travel to sites across the UK and Europe when needed.It will be beneficial if you have: Experience with IP, Ethernet, LAN, WAN, Wi-Fi, and GPON networking technologies, design and implementation.Experience in structured cabling and passive optical networks (PON/GPON), fibre optic cabling.Awareness of IPTV, streaming and casting services, Fibre-IRS, TV and satellite distribution systems, Smart Building and IoT technologies.Building/landlord IP network services IP CCTV, access control, BMS, firewall and VPN technologies.Job Types: Full-time, Permanent
Pay: 43,000.00€ - 55,000.00€ per year
Work Location: Hybrid remote in 28006 Madrid
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