Life is too short to work for a boring company, so why don't you join us? We are looking for a highly organized and methodical Automation Specialist to join our dynamic team. The Automation Specialist is responsible for improving and automating business quality and productivity processes. Working closely with our DevOp Team, the Analyst will document processes, redesign them as necessary to enable automation, generate detailed requirements and provide details about developing robots.Who we are & what we do: At Leadtech, we work hard... and play harder! Our mission is to bring forward new business ideas and empower employees to achieve their goals in the online business world. Since 2009, we have been fostering innovative and creative techniques across many industries, making us pioneers in online project management. Leadtech is dedicated to constant improvement and inspiring new ideas daily for the world we live in and the future to come. If you have a creative and innovative mind, Leadtech is looking for you!You're our perfect candidate if you:Analyze functional and non-functional use cases to identify and prioritize test activities, using appropriate techniques and tools to design test cases, test scripts, and test data that will validate each use case.Analyze robot functions to improve Customer Service Agents' quality and productivity.Use identified tools for test planning, execution, and management of defects.Be an active contributor with the Development Team to report improvements in user experience and be part of the decision-making process to implement them.Ensure the acceptance tests reflect the desired functionality of our projects.Work with the Development team to define the appropriate testing approach for a project and contribute towards/write project test plans defining exit criteria.Work closely with the Development Team and Customer Service Department to ensure a high level of test coverage and detect new customer needs.Report defects clearly and concisely and manage these through to resolution with relevant stakeholders.Document results of testing undertaken to achieve good communication with the Development team.Promote optimized productivity and quality of the Customer Service Department throughout the development process.Prioritize work according to the gravity of the issues.Have experience in defining and executing test scripts.Possess knowledge in programming languages: JavaScript and HTML.Be proficient in Google Tools, Gimp, Photoshop, Shutter, and Office (Word, Excel, PowerPoint).Have general programming knowledge: algorithmics and bots.Have general knowledge using databases.Have a strong analytical background.Be a self-starter, bringing your expertise to the table with recommendations of what tools, frameworks, and procedures you can implement.Be able to work in different environments: Linux (Ubuntu) or Windows.
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