OneTrust is seeking a Support Analyst to join our professional services team.
The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face.
This position requires an outgoing, confident individual with excellent verbal and written communication skills, and advanced troubleshooting skills in HTML, CSS, and JavaScript.
Where we Work
OneTrust embraces a flexible working model.
The underlying "why" for our workplace strategy is that we are intentional about the culture that we want to create together.
That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
Each role may have specific flexible, hybrid, or in-office requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam.
That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office.
This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more.
Specific benefits differ by country.
For more information, talk to your recruiter or visit onetrust.com/careers.
Recruitment Fraud Warning
OneTrust is aware of scams involving false offers of employment with our company.
The fraudulent jobs, interviews, and job offers use fake websites, email addresses, group chat, and text messages.
Be aware that we never ask candidates for personal information, IDs, or bank information during the interview process.
We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer.
Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address.
You may also receive legitimate emails from "@us.greenhouse-mail.io".
Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun.
The destination?
A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work.
As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust.
Our commitment to putting people first starts with you.
Your growth is part of the mission.
Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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