Norwegian-speaking Lifecycle Manager to Malaga, SpainLocation: SpainSalary: TBDJob type: Permanent VacancyFluent Language: Norwegian, EnglishCategory: Accounting, Call Centre, Customer Service, IT, Internet, SalesJob Reference: Lifecycle_MalagaPosted on: 1 Oct 2024We are searching for a Lifecycle Manager with technical experience! Are you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day.We are looking for a Lifecycle Manager – Norwegian Market to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer you:Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00Competitive salary and performance bonusGreat office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the Webhelp International Mobility ProgramYour responsibilities:Secure new customer wins for Cloud.Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams, and the channel partners.Drive alignment and teamwork within a team, department, or across organizational boundaries.Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as needed.Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution.Collaborate with local TCM on pipeline and partner introductions.Where TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory.Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners.Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc.Establish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer's/partner's strategies and needs. Creates value through the sales cycle.
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