Who We Are
At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.
The Role Job Scope: The Senior SAP Consultant will be responsible for driving sales and delivering transformational SAP services, culminating in recurring annual managed services business.
This role involves strategic planning, business development, customer relationship management, and ensuring the delivery of high-quality SAP consulting services across a specific set of accounts or coverage area.
The Senior Consultant will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth.
Key Responsibilities:Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region.
This includes planning, solutioning, and delivering customer journeys from ECC to SAP's S/4HANA RISE offerings.Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.Customer Engagements: Understand customer challenges and develop innovative SAP solutions including strategy, technology, migration, and management changes based on specific customer needs and requirements.
This includes experience in RFP, RFI, and proposal solutioning and writing.Solution Design: Develop and implement technical specifications to meet customer requirements.
Diagnose and troubleshoot issues with SAP technology and provide SAP end-user training and system support.Financial Acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.Service Delivery: Proven track record implementing SAP and Data solutions from a functional/technical perspective.
Prior experience delivering projects, functional and technical solutions.Technical Leadership: Lead and run design workshops; identify business requirements and map to SAP solutions.
Identify functionality gaps and build necessary extensions.
Interface with business to understand the scope and requirements.
Support in pre-sales cycles.
Deep experience with one or more of the SAP Modules (FI, CO, SD, PP, MM, QM, PS, PM, SCM).Collaboration: Work closely with internal and external stakeholders and business units to deliver integrated solutions and drive overall business success.
Collaborate with partners and consulting firms, where required, to create comprehensive solutions for customer problems.
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