David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Inside Sales Representative for their Benalmádena office.
Position: Inside Sales Representative Location: Benalmádena, Spain Employment type: Full-time Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES Be a focal point for delivering strong first impression and setting strong foundations for long term relationships with partners.
Identify and establish reason for call talk track (designed for consistent repeatable operation).
Focus on offering specific to target audience.
Monitor closely and continuously customers of the company as well as prospects in order deliver an outstanding customer engagement experience.
Highlight competitive offers & solutions in the context of customer needs and experiences.
Gather feedback from customers and communicate it back to the business.
Excel in meeting specific targets for ISV Onboarding, ISV Activation, ISV Nurturing & Monthly Engagement, Numbers of ISVs in Publish & Grow stages, Numbers of activities completed within 48 business hours SLA of assignment and finally, ISV Marketplace Publications.
REQUIREMENTS Native/fluent in Italian, verbal and written.
Fluent in English (at least B2 level).
Holder of a Bachelor's Degree in Business Management, IT, Marketing or any relevant field.
Previous experience in sales and marketing experience, account management within the IT industry is essential.
Excellent sales skills with a familiarity with modern selling techniques.
Demonstrated experience of consistently executing core messaging strategy and who can collaborate effectively with decision makers, establishing clear next steps.
Ability to accurately report on all call outcomes and notes.
In-depth knowledge and sound understanding of industry with an ability to deliver solutions.
Full working proficiency with tools such as Outlook, O365 & web conferencing tools as well as prior experience using CRM system is essential.
Strong understanding and passion for cloud technologies & a 'thinking outside of the box approach' to work.
Excellent communication skills and use of professional business language.
BENEFITS Excellent remuneration package based on experience, skills and performance.
Be part of a dynamic and creative team with positive and friendly atmosphere.
Guidance and tools to reach your full potential.
Various Employee benefits.
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