We're looking for a tenured, data-driven Sr Product Marketing Manager with strong analytical and project management experience to join our Marketing team in London.
In this role, they will own the retention strategy for Alexa and digital subscriptions on Alexa (e.g., Amazon Music subscription on Alexa) across different Alexa endpoints. You will work with multiple senior stakeholders across the Alexa org and drive the retention strategy across customer cohorts.
We are looking for a tenured marketer with strong analytical and project management experience. This will be a highly visible role in the Alexa International Marketing org and will be an opportunity to work across teams in International locales.
The Senior Product Marketing Manager will be supported by a team of Marketing Ops responsible for campaign set-up and execution. Candidates with experience in subscription marketing will be preferred.
Key job responsibilities Retention strategy development: Design and implement the retention strategy to reduce churn rates across Alexa and digital subscriptions on Alexa.Customer Insights & Analysis: Utilize data analytics to gain insights into customer behaviour, identify at-risk segments, and develop targeted retention campaigns.Lifecycle Management: Develop and execute marketing programs across various stages of the customer lifecycle, ensuring a seamless and engaging customer experience.Campaign Management: Plan and manage multi-channel retention campaigns, including email marketing, in-app messaging, and personalized content.Cross-functional Collaboration: Work closely with Product and Business Intelligence teams to align on cross-functional efforts to retain customers.Performance Tracking: Monitor and report on the effectiveness of retention initiatives using key metrics and KPIs to measure success and inform future strategies.Analytical Skills: Experience using SQL or analytical tools for conducting data analysis.Customer Segmentation: Experience with customer segmentation, profiling, and targeting.
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