Who we are: Want to make an impact?
Join our pack and come work (and play!)
with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love.
Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.
We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations.
We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal.
We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn't have it any other way.
Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Who we are looking for: Rover's International Business is responsible for scaling revenue in Canada, the United Kingdom, and Continental Europe.
As the Program Manager of International New Customer Acquisition, (reporting into the Leader of International Growth), we are looking for someone who can effectively drive forward our new customer acquisition strategy in Canada, the United Kingdom, and Continental Europe.
You will need to have a strong understanding of the drivers of new customer acquisition on and off platform.
You need to be able to partner effectively with our central Marketing team to develop and execute a plan to leverage strategic marketing channel investments like SEO, SEM, social media, and videos.
This is a quantitative-oriented role, so effectiveness at interacting with forecasting, marketing, and marketplace data is a must.
Your Responsibilities: Define the new customer scaling strategy in partnership with the Leader of International Revenue Growth.Work cross functionally to ensure key new customer growth success factors are known, understood, and owned by the right person in the marketing, product, and marketplace organizations.Propose new customer acquisition targets in partnership with the Central Marketing leadership team.Create and update the new customer model as part of monthly International revenue forecasts.Work with the Leader of International Growth to define and own the right annual new customer growth strategic investments and appropriate quarterly new customer related key results.Prioritize new customer bets and effectively surface and narrate tradeoffs to drive the right business decisions.Ensure delivery of International new customer outcomes by driving a set of cross-organizational business rhythms.Partner closely with Global Marketing, Global Product, Marketplace/Data Science to acquire new customers. Your Qualifications: 7+ years experience driving programmatic outcomes, ideally related to new customer acquisition, in a growth environment.Demonstrated ability to deconstruct ambiguous new customer growth goals, identify appropriate owners, and drive alignment through KPIs to cross-functional teams.Proven ability to interpret and navigate data to narrate insights and make business recommendations/solve business problems.Experience evaluating and prioritizing new customer acquisition opportunities based on their business impact while effectively taking coaching on focus areas.Demonstrated experience effectively partnering with diverse internal teams and external partners to drive positive outcomes.Proven experience driving outcomes through influence and exceeding goals in a wildly cross functional environment.Strong attention to detail and ability to define and execute against clear timelines.Previous experience having effective tradeoff conversations with partners to drive decisions and results in a timely fashion.Experience working with marketing teams across performance and non-performance channels.Business English required.Experience working with software-related product and analytics teams is preferred.Online marketplace experience and tech experience is preferred. Benefits of Working at Rover: Competitive compensationEquityFlexible PTOCompetitive benefits package, including medical, dental, and vision insuranceCommuter benefitsBring your dog to work (and unlimited puppy time)Pet benefits, including $1000 toward adopting your first dog or catStocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly.
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