Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. As a Cloud Partner Account Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and align with a portfolio of service providers utilizing Acronis Cyber Protect Cloud.
Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain partners, and create a best-in-class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DODrive quarter over quarter cloud revenue growth working through assigned partners.Make a territory analysis and planning for dedicated geographies to identify top potential partners.Perform account planning with all managed partners with a level of certain details depending on partner's engagement, loyalty, and responsiveness.Train new and existing partners with existing and new products.Guide every partner through onboarding and enablement stage equipping them with all needed knowledge, resources, and tools.Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency.Motivate and enable partners to sell Acronis services to existing customer bases of the partner, attract new customers to partner, and help retain existing customers.Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.Drive successful upsell/cross-sell initiatives with partners to increase new services attach rate.Put maximum efforts to avoid churn and retain partners.Engage and orchestrate all needed internal resources to help dedicated partners' growth.Profile every managed partner on vendors and tools they sell/use, putting all information into Partner Passport.
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