Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities:Establish strong working relationships with customers.Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.Manage, plan, control, and organize the planned preventative and corrective electrical and/or mechanical equipment.Utilize CMMS and monitor the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment.Produce work orders and allocate the work daily to the Technicians, monitoring progress and inspecting completed work to ensure the required standards are achieved.Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.Ensure compliance with infrastructure operations standardization.Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed.Assist technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
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