Job DescriptionDescription- Do you consider yourself analytical and good at communication?- And do you fancy learning more about the insurance industry?- Then your next adventure might just start at Chubb in Madrid!If you are interested in progressing your career within one of the largest commercial insurers in the world, then we would love to hear from you!The Operations role is to provide consistent and efficient end-to-end support for online offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch.
This includes, but is not limited to, tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project-related tasks, QA, handling internal and external enquiries, and credit control resolution.This role reports directly to the Hub Team Leader.Responsibilities:Support rules-based branch activities that require language skills technical ability.Input relevant information in rating tool, maintaining data quality through accurate input.Operational support for underwriter for Online and Offline business in the Hub.Manage broker queries in relation to the Online / Offline business and build good working relationships with local brokers.Own the centralized processes of Operations QA and reporting.Work within the framework of our ethical and service standards.What we offer in return:29 days of vacation a year2 days working from home option + additional flexible daysWorking from home allowanceEntry time flexibilityLife and accident insuranceMeal allowancePension planFlexible compensation schemeGympassComprehensive Learning Development offerFlexible WorkingWe are open to discussing flexible working arrangements.
This can be discussed with the Recruitment Business Partner managing this position.Core ValuesIntegrity.
Client Focus.
Respect.
Excellence.
Teamwork.
Our core values dictate how we live and work.
We're an ethical and honest company that's wholly committed to its clients.
A business that's engaged in mutual trust and respect for its employees and partners.
A place where colleagues perform at the highest levels.
And a working environment that's collaborative and supportive.Diversity InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.Equal Opportunity StatementIt is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression, or any other legally protected category.Applicants for positions with Chubb Spain must be legally authorized to work in Spain.QualificationsDesired Skills and Experience:Native or advanced level in Portuguese.Professional language skills in English and/or Spanish.Previous experience in an underwriting support role is a plus.Insurance background is preferred.Competent in Microsoft Office - especially Excel.Strong customer service skills and customer-centric attitude.Strong attention to detail and the desire to deliver and improve quality.Problem resolution and decision-making skills.Ability to work in a team environment as well as on own initiative.About UsChubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.
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