This job is with Avanade, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Are you a seasoned professional with a proven track record of successfully leading complex projects and managing geographically-dispersed teams?Are you passionate about driving client satisfaction and ensuring the successful delivery of large-scale programs?If so, we have an exciting opportunity for you. Come join us! This is a crucial role.As the person responsible for technical operations, you will lead the implementation and management of IT systems.Skills and ExperiencesProject Management: Experience in managing IT projects, including the planning, execution, and monitoring of complex projects.Technical Knowledge: Keeping up with the latest trends in information technology, such as cloud, cybersecurity, artificial intelligence, and data analytics, especially in Microsoft technology.IT Infrastructure: Understanding IT infrastructure, including servers, networks, storage, hybrid cloud systems, workstations, mobility, and operating systems.Risk Management and Compliance: Evaluating and mitigating risks, as well as complying with security regulations and standards.Budgeting and Finance: Financial skills to manage the IT department's budget and make data-driven decisions.Industry Knowledge: Understanding the energy sector, especially renewable energies.Process Improvement: Analyzing and improving processes to increase efficiency and effectiveness.Technical Knowledge: Understanding specific technologies and methodologies in the renewable sector, including Agile, Scrum, or Lean methodologies, and knowledge of the Microsoft solutions ecosystem.About YouLeadership: Ability to inspire and guide teams towards strategic objectives.Communication: Excellent ability to communicate with different stakeholders, from technicians to executive directors.Problem-Solving: Ability to tackle complex challenges and find creative solutions.Negotiation: Ability to negotiate agreements with suppliers, partners, and other departments.Change Management: Adaptability and ability to lead through organizational and technological changes.Adaptability: Flexibility to adjust to changing circumstances and project demands.Collaboration: Ability to work harmoniously with various teams and departments, including project managers.Relevant certifications such as PMP, CISSP, ITIL, CSM, and TOGAF are required.What You'll DoGlobal Management of Technical Operations: The Program Manager oversees a diverse team of IT professionals. Their goal is to align operations with business objectives and communicate progress to the CIO and other directors.User Security and Satisfaction: They implement effective security measures to minimize risks and constantly seek to improve relevant applications to increase end-user satisfaction.Coordination and Updates: They work closely with department heads, system users, and other stakeholders to ensure the effectiveness of IT operations. They are also responsible for updates, migrations, and replacements of hardware and software.Strategic Planning: The Program Manager must develop a clear and measurable strategic plan for the IT department, including disaster recovery policies and appropriate contingency plans.We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
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