What You'll Do:
As part of the Criteo Workplace team (WP), the Workplace Coordinator (France) will be part of a team focused on soft services, working alongside vendors and partners (landlords) to ensure smooth day-to-day operations in our Barcelona office.
This position requires a high level of service attitude, communication, and negotiation skills. It is ideal for an ambitious workplace coordinator looking to work in a dynamic and international environment while developing skills in people concierge, budgetary involvement, and innovative & creative incentives.
This position mandates full-time physical presence at the office.
Responsibilities include:
Reporting to the Workplace Manager, oversee workplace operations for our Barcelona office.
Partner with other Workplace coordinators & managers in EMEA to maintain and develop relationships with Criteos, ensuring open communication while delivering company objectives.
Take responsibility for day-to-day office services and collaborate with in-house vendors (technicians, cleaning) to lead partners in hospitality, janitorial, maintenance, and ticket resolution.
Act as an interface to all stakeholders to ensure world-class services are provided.
Assist with the organization of internal and external events, coordinating logistics (security, building access, room setup, catering).
Manage last-minute changes and ensure smooth execution for larger scale events.
Maintain accurate floor plans and allocate desk space to teams via Office Space, coordinating office moves while updating Mapiq.
Be the WP face to internal customers in Barcelona, approachable for questions and comments from employees.
Facilitate communication and WP's brand between Criteo offices.
Coordinate the integration of new employees into Criteo life, driving change management and cultural onboarding.
Monitor and ensure consistent work processes and high service levels across locations.
Assist with coordinating facilities for new starters (desk allocation, security cards).
Ensure staff and visitors are informed and trained about health and safety standards.
Support business partners across the company in a complex and multicultural organization.
Assist the Workplace Manager in managing Capex & Opex budgets as needed.
Help execute office renovation plans as needed.
Act as a role model at all times.
Prepare shipments/pick-ups for employees' first/last day.
Purchase and track office snacks/inventory and replenish office supplies.
Book and set up meeting rooms when requested.
Assign lockers to employees and track supplier orders.
Who You Are:
Proactive with a positive attitude and attention to detail.
High dedication to customer service and hospitality.
Organizational skills with a high degree of initiative and self-motivation.
Ability to effectively manage multiple tasks and work flexibly under tight deadlines.
Knowledge of Health & Safety local compliance is a plus.
Excellent written and verbal communication skills, highly articulated and polished.
Fluent in English and Spanish.
Qualifications:
Experience in customer service & problem-solving.
Practice in managing vendors and driving quality audits.
Ability to build and track budgets through forecasts.
Strong computer skills (Word, Excel, PowerPoint basics). Familiarity with internet and social networks is a plus.
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