Experience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Working Team Leader (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Working Team Leader on our team, you will:Manage the team in Barcelona and plan and organize daily businessFacilitate communication between the team and our clientWork with the team to deliver against agreed SLA & KPIPrepare weekly & monthly reports to CustomerHandle human resources, team building, team planning, and workforce managementCoordinate backup during holiday, illness, and team member departuresDefine and set training objectives with the involvement or approval of the clientOrganize training and ensure all (marketing) automation specialists and proofreaders are well trained and up to date on topics and processesTrain additional team members as needed, ensuring they reach the necessary knowledge level to start working on the toolCoach the team and keep them motivatedWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are bilingual or proficient in French with advanced English and SpanishHave good knowledge of online marketing instruments, inbound campaigns, and customer journeysHave at least 1 year's experience in digital marketing and with an e-mail marketing tool and preferably first experience with a marketing automation tool (ideally Eloqua) and knowledge of nurturing, enrichment, and scoringAre experienced in team managementHave knowledge of Windows/MS OfficeExhibit excellent time management: detail-oriented, organized, able to manage priorities and produce accurate workAre a quick learner: ability to ramp up quickly and act on feedback constructivelyAre a team playerDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle:Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00Salary 22,800 euros gross/year + up to 2,000 euros gross/year in bonusGreat location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-004977-1-EMEA
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