Workforce & Data Analyst - Customer Care

Detalles de la oferta

.Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market. The Role The mission of this role is to develop and maintain long-term forecasting models, ensure efficient capacity planning, and manage short-term forecasting. The primary focus is on creating staffing forecasts and schedules for our major markets, with the goal of delivering optimized monthly schedules to operations. This role plays a key part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer Care leadership team to ensure the most efficient and effective WFM processes


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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