Workflow Automation Specialist
Are you driven by the challenge of optimizing business processes through cutting-edge technology? Imagine a role where your skills in integration and automation create impactful efficiencies across an entire organization. We are seeking a proactive and talented individual to fill the role of Workflow Automation Specialist.
In this pivotal position, reporting directly to the Product Manager, you will harness the power of tools like Zapier, Asana, Slack, Marketo, Salesforce, and more to revolutionize our workflows. Your contributions will drive our technological progress and play a vital role in enhancing our operational efficiency.
Responsibilities
You will develop and manage integrations across our key business platforms (Zapier, Marketo, Salesforce, Asana, Slack, ChatGPT, among others) to streamline workflows automation and improve data flow.
You will design, build, and maintain custom automation and workflows in Zapier to enhance interconnectivity between different business tools.
You will customize and optimize Salesforce and Marketo environments based on evolving business needs, ensuring efficiency, scalability, and robustness.
You will monitor performance of the workflows, troubleshoot issues, and ensure compliance with security practices.
You will collaborate closely with other departments to understand their needs and deliver solutions that support business goals.
You will ensure optimal productivity and oversee the implementation and upkeep of project management and communication tools like Asana and Slack.
You will share knowledge through detailed documentation.
Requirements
You have a minimum of 2 years' experience utilizing automation tools like Zapier, Make.com, or Airtable or managing DevOps.
You are proficient in email marketing tools (Marketo, Hubspot, MailChimp) or CRMs (Salesforce, Pipedrive).
You are an expert in creating automated solutions and integrations between different business systems and tools.
You have a solid understanding of API management for seamless integration and automation.
You are experienced with project management tools (Asana, Trello) and Slack.
You have knowledge of integrating large language models (LLM) like GPT-4 in workflows.
You have proven experience developing or dealing with different platforms, languages, and databases, such as Django, React, Javascript, and MySQL.
You have excellent problem-solving skills, attention to detail, and the ability to handle multiple tasks simultaneously.
You have a proven ability to communicate effectively with non-technical team members.
You have a commitment to continuous learning and improvement in a rapidly changing environment.
You are passionate and committed to human dignity, life, family, liberty, citizen empowerment, and social change.
Fluency in English is a requirement. All non-natives must take the Duolingo English Test and have a minimum score of 100 (B2 equivalent).
Benefits
You will enjoy 24 vacation days per year and observe local public holidays.
You will embrace the freedom of working remotely with CitizenGO, featuring flexible hours and a consistent 40-hour work week.
Benefit from our tuition reimbursement program (up to €500 per year), language courses (USD120 per month on iTalki), and an annual Christmas gift.
You will receive one free book per month (up to €30).
We equip you with essential tools for excellence, including Chromebooks, mobile phone lines, and smartphones for select positions.
We will enhance your work comfort with our home office setup allowance (up to €500 every two years) and coworking memberships (up to €200 per month).
CitizenGO grants access to Copy.ai, an AI-powered copywriting platform, and Grammarly.
You will connect and collaborate with your colleagues during our annual retreats, evaluation meetings, mini-retreats, conferences, summits, and monthly meetups in Madrid.
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