Community Sales Manager with sales and Saas experience TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.
About the team - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms - we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant.
- Our team is 300+ people (in over 40 countries!) - we are a distributed team built on the principle of self-management.
- Access to management - you will collaborate closely with the chief revenue officer (along with the sales team) in a supportive environment.
Customers love us We have over 6,000 positive reviews online. When we go to trade shows, customers often say, "Where have you been, I've been looking for this for years!" In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.
Overview As the Community Sales Manager at TaxDome, you'll play a crucial role in nurturing our communities, driving engagement, and boosting sales growth. You'll be responsible for fostering relationships within the community, addressing customer inquiries and concerns, and strategically leveraging community connections to drive sales opportunities.
Responsibilities Cultivate and manage relationships within the TaxDome community to increase brand awareness and drive sales growth
Engage with community members across various platforms, including forums, social media channels, and events
Respond promptly to customer inquiries, feedback, and concerns, providing valuable insights and solutions to enhance customer satisfaction
Identify and pursue sales opportunities within the community, including lead generation, prospecting, and conversion
Collaborate closely with the sales and marketing teams to develop and implement strategies for community engagement and sales growth
Monitor community trends, feedback, and sentiment to inform product development and marketing initiatives
Organize and participate in community events, webinars, and workshops to promote TaxDome's brand visibility and drive sales
Track and analyze key performance metrics related to community engagement, sales activities, and customer satisfaction
Our expectations - Proven experience in community management and sales role in tax industry
- Excellent communication and interpersonal skills, with the ability to connect and engage with diverse audiences
- Strong organizational and time management abilities, with a focus on prioritization and meeting deadlines
- Proficiency in CRM software and social media platforms
- Analytical mindset with the ability to interpret data and derive actionable insights
- Creative thinker with a proactive and results-driven approach
- Ability to thrive in a fast-paced, collaborative environment
Benefits - Opportunities for professional growth and career advancement.
- A dynamic and collaborative environment.
- The chance to be part of a forward-thinking company that is reshaping an industry.
- Remote - flexible location
Work format Independent contractor, EST
Compensation 20-40k+ per year, depending on experience. We appreciate your interest and advise that only those selected for an interview will be contacted.
Job Type: Permanent
Pay: 20,000.00€ - 40,000.00€ per year
Work Location: Remote
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