(Wk-507) Global Reservation Manager - Madrid Based.

Oversee all global reservation operations across multiple platforms.Develop and implement effective reservation strategies.Ensure high levels of customer satisfaction through excellent service.Coordinate with various departments to optimise reservation processes.Keep track of sales figures and reporting to senior management.Handle customer complaints and queries in a professional manner.Monitor and manage team performance to ensure targets are met.Stay updated with latest retail trends and customer service best practices.A successful Global Reservation Manager should have:A degree in Business, Marketing or relevant field.Proven experience in a managerial role within the hospitality industry.Strong understanding of reservation management systems and procedures.Excellent customer service skills and a customer-centric approach.Proficiency in English, both written and spoken.Ability to lead and motivate a team.Strong problem-solving skills and the ability to handle pressure.The company is a leading player in the hospitality sector, known for their commitment to quality and their consistent delivery of exceptional customer experiences.A competitive salary with a generous bonus.Excellent opportunities for career progression.A supportive and inclusive work environment.If you are a motivated individual with a passion for the luxury industry, we would love to hear from you. Apply today to join our dedicated team.#J-18808-Ljbffr