.Job DescriptionResponsible to define the most suitable solution for the system and provide the necessary support and assistance for system related issues both in the maintenance and implementation phases of the account.Guarantees optimal system performance through checks and system monitoring.TasksIn addition to the tasks common to all Alight employees,
the specific tasks for this position are :Implementation :Provides assistance to make estimates for the development of allowed ad hoc system requirements by the customer.Analyzes questionnaires provided by the Projects teams and configure them in Payroll ExchangeCollaborates with the Products team in resolving issues and raising new functionalities to be added to the standard product as is required by the customersEnsures compliance to the Payroll Exchange standardAdapts and parametrizes the system solution for requirement gatheringPerforms testing for the different phases of a project as required.Analyzes questionnaires provided by the Projects teams and configure them in Payroll ExchangeResolves medium complexity problems related to the functional environment of the applicationCompletes presented solution with newly identified needs during requirements gatheringEnsures proper implementation of the solution in different environments (Development, Test and Production)Monitors data migration loading with the enforced controls. - (Alight Service Engineer Data Migration)Maintenance and SupportResolves medium complexity problems related to the functional environment of the applicationPerforms testing for system fixes to ensure the solution works.Supports the client on queries regarding application functions.Conducts routine checks for preventive maintenance on the systemSolves easy and medium complexity problems related to the application environment,
using functional knowledge of the parameters in the system and the knowledge of legislation in the countryPerforms unit testing of these parameterization results; carrying out the necessary tests in a testing environment.Maintains up-to-date documentation of solution documents and technical specifications both on the client and standard levels.QualificationsIn addition to the common skills all Alight employees the specific for this position are :Has knowledge of HR pre-, post-, and payroll processing.Has Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactorsCan work on multiple projects simultaneouslyHas knowledge in data migration processes (Alight Service Engineer Data Migration)Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactorsKnowledge and experience with the following technologies :o WebMethods 9
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