Windows Client Device Support Global [S-180]

The Role of the Windows Device Support Global Provide technical support on Windows Client devices. This includes Windows (10, 11), Edge, Office 2016/365, Office Companions, McAfee, BitLocker, and Intune. Participate in Incident and Problem management. Contact with Microsoft editor to open and manage incidents where needed.
Skills Good knowledge and experience with the following systems:Windows operating system (10 & 11)Office 2016/365, Office companionsEdge, McAfee, BitLocker, GPOs, and IntuneUnderstanding of core IT Desktop technologies:
Deployment solutions: SCCM, WSUSGeneral knowledge: LAN, DNS, Active Directory, Azure, PowerShell scriptingStrong knowledge of ITIL (service delivery). The profile of the Windows Device Support Global Bachelor in Computer Science or equivalentTechnical background and +2 years experience in a similar positionFluent English written and spokenAvailability to perform on-call servicesThe offer The successful candidate will join a world leader banking group with huge professional development opportunities ahead (training programs, career plans, and national and international mobility opportunities). A competitive salary is offered as well as a flexible working scheme (60% hybrid telecommuting model), social benefits (flexible compensation plan), 31 vacation days, and working time dedicated to the corporate volunteering program.

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