Webhelp: Sports Advisor Specialist (Pzd-056)

Description: If you have a natural interest and passion for sports and outdoor activities, this is the job for you. We are interested in people with a free and sports-oriented spirit with a strong and professional customer service mindset. All applicants should possess an interest in providing excellent customer service, an optimistic mindset, and the ability to work in a team atmosphere.Responsibilities:Contact Management: Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service.Provide proactive feedback to team leaders regarding new solutions, potential escalations, or service issues in order to proactively find solutions in cooperation with the company if not within WEBHELP guidelines.Improve knowledge database by assisting in the documentation of product FAQs and updating evolving procedures.We Offer:Possibility to work in our Barcelona or Valencia OfficeFull-time and long-term contractSalary: 16,732.21 euros gross/year - up to 3,600 euros gross/year in bonusSchedule: Monday-Friday, from 09:00 to 18:00Internal Development ProgramRequirements:
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