Company DescriptionDynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation.We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU - your diverse background, talents, values, ideas, and expertise.These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.Job DescriptionThe PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.You will be responsible for the day-to-day management, understanding the Partner program requirements and the platform fit for purpose, through impeccable features and functionality of the solution. This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.Your role within the team:Platform administrationUser setup and maintenanceSetup workflows to automate business processesCreation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' brandingContent and assets managementDefine and establish reporting both on site usage and on business activityDocument processesMaximizing the adoption of the PRM module capabilitiesUser education and promotion of core processes and capabilities of platformQualificationsSkills & Requirements:IT backgroundPrior PRM experienceFront-end development web programming languagesBusiness Analysis skills to organize and execute projects that align with the business workflowCapacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaborationTranslate customer needs into technical detailsCRM skills, Salesforce experience preferredVisual design skills and creative thinkingEffective communication and Organizational skillsEnglish - written and spokenAdditional InformationWhy you will love selling and working with our Dynatrace platform:Dynatrace is a leader in unified observability and security.We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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