Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU - your diverse background, talents, values, ideas, and expertise.
These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Job Description
The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.
You will be responsible for the day-to-day management, understanding the Partner program requirements and the platform fit for purpose, through impeccable features and functionality of the solution. This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.
Your role within the team:
Platform administration
User setup and maintenance
Setup workflows to automate business processes
Creation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' branding
Content and assets management
Define and establish reporting both on site usage and on business activity
Document processes
Maximizing the adoption of the PRM module capabilities
User education and promotion of core processes and capabilities of platform
Qualifications
Skills & Requirements:
IT background
Prior PRM experience
Front-end development web programming languages
Business Analysis skills to organize and execute projects that align with the business workflow
Capacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaboration
Translate customer needs into technical details
CRM skills, Salesforce experience preferred
Visual design skills and creative thinking
Effective communication and Organizational skills
English - written and spoken
Additional Information
Why you will love selling and working with our Dynatrace platform:
Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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