JOB DESCRIPTION:
The Warehouse Assistant Manager (WAM) provides quality and efficient Customer Service to DDS Department's internal and external clients through ensuring that day-to-day operations of Warehousing and Support Sections are handled well. This includes recommending hiring of DDS personnel, motivating and training each team member, and solving issues and challenges of the department.
In addition, the position requires assisting the DDS Manager with day-to-day operations in developing, analyzing, and implementing programs such as Operations Excellence, Customer Service Training, Good Warehouse Practices, and Supply Chain/Logistics industry best practices.
KEY FUNCTIONS:
Manage effectively the day-to-day operations of the warehouse and team through the operational supervisors and team leaders.
Support the development of the operations team through proper coordination and provide coaching, mentoring, and leadership to ensure goals are met within the timeline.
Ensure that department goals and objectives are supported and drive the team to achieve the financial and operational targets set by the client and the company.
Ensure that direct reports and all personnel perform the tasks assigned and submit required reports on time.
Provide regular reports (Daily, Weekly & Monthly) to the DDS Manager:
Warehouse Inbound & Outbound Report (EOD Report) per client and consolidated.
Customer Order Fulfillment Report.
Inventory Record Accuracy Report per client and consolidated.
Special Services/Value Added Services.
Admin & Compliance Section Report.
Safety & Security Reports.
Other reports that may be required from time to time.
Ensure compliance to set standards and requirements of both internal and external clients.
Ensure full control of Inventory and Items received, stored & dispatched from Warehouse using WMS and other inventory control systems.
Demonstrate a sense of urgency and action orientation to achieve results.
Lead, train and develop people to ensure growth and succession within the department.
Assist with Training and Performance Evaluation of employees.
Attend to client concerns, meetings, and business reviews to ensure OFII is well represented.
Review, analyze and recommend improvements and action plans to reduce operational costs.
Perform other tasks that may be assigned from time to time.
QUALIFICATIONS:
Bachelor's / College Degree graduate of Logistics / Supply Chain Related.
At least 3 years work experience in the same capacity.
Ability to exercise judgement, with good communication and leadership skills.
Exhibits Customer Service Instincts, Strong Analytical, Problem Solving and Planning Skills, WMS knowledgeable.
Willing to work in CARMONA CAVITE.
Willing to work onsite, Monday – Saturday.
Can start ASAP.
LOCATION: Carmona Cavite
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