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Priority consideration when applyingA fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experienceAccess to MO Talks and priority registration to live webinars with industry experts and featured Forever FansA Knowledge Portal featuring ongoing relevant learning content and development guidance Apply now Position: Waiter/Waitress Blanc - sick leave ( Full time, Temporary / Seasonal # 539912 )
Property / Office: Mandarin Oriental, Barcelona
Location: Barcelona, Spain
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings, business meetings...
Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.
The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.
We are currently looking for new talent to join the F&B department as waiter/tress.
What will be the main functions you will perform in your position?
Major Responsibilities
To perform assigned duties, by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their meal experience.
Tools/Equipment Used
Infosys System, Microsoft programmes, telephone, Reservations Diaries, cash floats, chinaware, silverware, glassware, coffee & expresses machines, bottle openers and toast machine.
Daily Duties
To ensure that relevant grooming standards adhered to, reflecting a professional image for our guests To communicate with kitchen and sommelier for specialsTo take guest food and beverages requirementsTo offer aperitifTo recommend foodTo attend pre-service briefings for daily updates, ensuring tasks are followed up efficiently prior to guest's arrivalTo meet, greet and seat guests in a professional and efficient mannerTo ensure that mise en place levels are maintained accuratelyTo ensure that tables are appropriately cleared and re-set according to reservation plansTo co-ordinate the service of food and beverages together with Manager and Sommelier efficiently and accuratelyTo prepare and present bills accuratelyTo respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the manager/assistant, followed by effective communicationTo report and follow up all maintenance defaults affecting efficient and professional delivery of service To wish "farewell" to all guests, ensuring guest satisfaction has been reachedTo perform all duties related to restaurant closing shiftsPeriodic Duties
To performs the weekly ordering of stationary and to ensure accurate deliveryTo ensure that weekly polishing of silverware is carried out and that appropriate maintenance is doneWhat kind of talent are we looking for this position?
- We are looking for a person with good customer orientation.
- To be used to work in a team and like to learn from multiculturalism.
- The person who joins us must be committed and professional.
- We are looking for someone who is responsible and reliable.
What do we offer our talent when working at Hotel Mandarin Oriental, Barcelona?
- We have a Canteen with a different menu every week, so you can eat during your work shift.
- We have a learning platform where you can be trained in the courses you are interested in.
- Our laundry team will provide you with a clean and ironed uniform whenever you need it.
- Our working environment at the hotel is young, fun and multicultural.
- Complimentary stays and special staff rates.
- You can have a tea or coffee whenever you want in our Coffee corner.
- Be part of a company with worldwide recognition.
- Join a team with a passion for service and luxury.
- You will have at your disposal an electric kick scooter & bike parking.
- We organize staff parties and team buildings throughout the year.
- We offer options for growth and / or projection within the group.
- We offer free weekly physiotherapy sessions, so you can relax.
- Enjoy your birthday, free to spend it with whoever you wish!
Mandarin Oriental, Barcelona is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.
Advertised: 02 Jul 2024 Romance Daylight Time
Applications close: 30 Oct 2024 Romance Standard Time
Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.We will email you new jobs that match this search.
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We are looking a waiter/ress for our main restaurant.
Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.We offer casual contracts in our Housekeeping department.
Not quite found what you are looking for?If you are interested in exploring potential job opportunities within our Group, please create a Candidate Profile with us.
We are looking a waiter/ress for our main restaurant.
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