Purchase & Operations Software Specialist Job Purpose The Software Operations department is part of the TD SYNNEX Regional Innovation Business Services (RiBS) based in Barcelona.
You will manage the procurement activities for software vendors and stakeholder relationships and be part of a multi-cultural and dynamic group that is driving a digital transformation of our service.
Our aim is to improve day-to-day activities to increase our partners' satisfaction.
Accountabilities: You will be responsible for:
Purchase order management: Process purchase orders (create, modify, control, and follow up) according to SLA's and vendor specifics.Understand, apply, and align with the vendor's business licensing programs.Monitor license confirmations and ensure timely deliveries.Follow up on invoicing and resolve price discrepancies.Internal customer and vendor's account management: Provide daily regular management information to internal and external stakeholders as required, with responsibility for data integrity.Direct accountability for key metrics of a specific vendor set.Identify, monitor, and solve incidents.Order quality analysis: Provide analysis of order quality per vendor and country on a monthly basis.Strive for improvements, e-commerce tools efficiency, and drive changes for the assigned accounts.Coordination with other areas / departments: Coordinate with local teams and other RiBS departments to ensure proper process performance and customer satisfaction.Own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.Knowledge Skills and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical skills: Experience with SAP and BWExperienced MS Office user (mainly MS Excel)Proficient English speaker (and optionally other languages: German, French, Italian)Strong purchasing management and controlling skills with the ability to understand and resolve problemsSoft skills: Strong communication skills and customer-orientedAnalytical, organized, with the ability to plan and juggle multiple priorities and maintain focusAbility to work under pressureProactive and self-motivatedEffective teamwork with internal customers and stakeholders in problem-solvingAdaptation to a changing environmentFlexibility on working hours (Q-end, bank holidays, etc.)What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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