.Job Description - VP Operations, Continental Europe (Open to base location within the region) (EUR015FO)Work LocationsHilton - Madrid CorporateAvenida de la Hispanidad 2-4Madrid 28042About HiltonHilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,600 properties with more than 1,000,000 rooms in 126 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 24 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award–winning customer loyalty program, Hilton Honors.What will I be doingOverall, the position has responsibility for the total performance of our hotels in the Continental Europe region, specifically including Russia, CIS, Eastern-Europe plus other countries. The focus will be on developing and implementing agreed Hilton operations and brand strategies, ensuring the business has the correct focus on owners' returns and delivering the necessary level of profitability to both owners and to Hilton.Based within the region, the role-holder will direct the operation and performance of company-managed and/or leased/joint-venture hotels within the Russia, CIS, Eastern-Europe plus other countries to maximize profitability and/or return on investment. They will assist with identifying future prospects for development of the brands within the geographical region of responsibility, and manage the relationships with our owners, who are our principal stakeholders, hotel leaders and their teams to optimize those relationships and the value of Hilton brands and services, and to ensure compliance with quality and operational standards.The role holder has responsibility for identifying and developing talent, delivering on diversity, equity and inclusion objectives and driving Hilton's world class Team Member value proposition.The duties and responsibilities of the role will include- As one of the regional leads for Hilton in Russia, CIS, Eastern-Europe plus other countries, responsibility for determining further opportunities for opening new hotels and making decisions as to whether any properties do not fit within the portfolio (and therefore preparing plans for exit).- Developing strong positive working relationships with owners and owners' representatives relevant to the region through regular meetings/communication concerning Hilton initiatives/actions that impact the hotels.- Leading senior owner reviews and managing owner concerns as the first point of escalation from GM/HM.- Ensuring owner relationships are robust and that Hilton's values/standards are maintained.- Coordinating and working via the structure of AGMs to ensure the focus is maintained on the KSPs of the region.- Ensuring the business has the correct focus and delivers the right level of profitability