About PaackPaack is an avant-garde technology start-up in the logistics sector. It was founded in 2015, and since then, the company has experienced strong global growth and it currently operates in 70 cities across different countries such as Spain, the UK, France, Italy, and Portugal. Our success is backed by renowned European investors. We believe the future of e-commerce deliveries is a customer-controlled system that schedules the distribution according to clients' preferences. Additionally, our approach blends the last mile delivery experience with an environmental-friendly service. Paack wants to establish a combination of the two as the new market standard. Hence,we ensure clients receive their parcels at a time that suits them while contributing to sustainability. Our product ecosystem was designed in-house allowing both technology and operationality to integrate perfectly, delivering parcels more efficiently. This results in unprecedented outcomes, offering our retail clients a competitive advantage whilst reducing the impact of their carbon footprint. Due to previously mentioned reasons, some of the best retailers (Amazon, Inditex Group (Zara), H&M, El Corte Inglés, etc) have chosen Paack as their exclusive partner. Our team of Paackers is multicultural, multilingual, and highly qualified. We enjoy the challenges of scaling a global technology and logistics business, facing them with ambition. In accordance with our corporate values: We Care, We Thrive, We Innovate, Paack is looking for inspiring people, people who love to grow exceed expectations, and challenge the status quo. Paack is proud to be an equal opportunity workplace,committed to promoting a diverse and inclusive workplace.What makes us different?Paack's vision is to lead the sustainable e-commerce delivery market in Europe by setting the new standard for eCommerce deliveries - providing the best customer experience through a relentless focus on convenience & sustainability. We offer retailers the most customer-centric deliveries in the market, evidenced by higher ratings and constant support from our internal teams. We offer flexibility and convenience to the end customer by offering all types of delivery, from instant to scheduled, to the next day. We adapt to the retailers' needs and customise our service to them. We are committed to driving meaningful change in the logistics sector by transitioning to a full electrical fleet, making more efficient deliveries via our proprietary technology, and decarbonising our entire operations.Our teamPaack is proud to be an equal opportunity workplace,committed to promoting a diverse and inclusive workplace. We are multicultural, multilingual, highly qualified, entrepreneurial, and, inherently, we like to work hard. We enjoy all the challenges of scaling a global technology and logistics business, and we face them with ambition. You will be part of a new team and structure and you will have the opportunity to build on and improve existing procedures, workflows and ways of working as well as design new ones. Apart from that, you would find the support of the whole Paack team, including the Leadership team, who wants to take a step ahead in revenue operations.About the jobReporting directly to the Chief Executive Officer, you will be the leader of Global Revenue Operations.You will lead a new commercial function that has an international scope and will have very close relationships with the General Managers in each of our markets to drive strategy through collaboration with local commercial teams across marketing, sales and customer success. You would be responsible for building the Revenue operations function whose key activities will be:Setting the standards for pipeline management that the commercial team will follow overall (e.g., deal phasing, probability weighting, deal management requirements etc.) as well as playing the central 'nerve centre' role with respect to pipeline monitoring, adjustment, reporting (including early warning reporting).Providing an independent voice during the target setting process, equipping local teams with the right resources to achieve their targets and supporting global forecasting teams to develop predictable revenue.Advising the CEO and General Managers on the structure of sales quota and thresholds to maximise sales team performance; including the suggestion of 'SPIs' (Specialised Personal Incentives) for relevant strategic targets.Developing pricing guidelines, tools and governance to support local teams' price deals effectively.Managing a 'deal desk' - acting as an adjunct to the CEO to ensure that high-value deals are raised to the CEO's attention for involvement in closing, and are priced in a way that maximises value for Paack (standard clients should be priced consistently).Optimising, structuring and unifying sales, marketing and customer success processes.
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