col-wideJob Description:***:A Village Operations and Services Assistant to provide support to the Village Operations & Services Management Team with the security, cleaning and maintenance of the Village.**KEY RESPOSIBILITIES**:**_Maintain the standards and priorities set by the Village Operations Management Team and take responsibility for the day-to-day management of the Village in the absence of the Operations Managers by:_**- Providing support to the Operations Manager in their areas of responsibility for the security, cleaning, and maintenance of the Village- Supervising daily maintenance, minor carpentry, brickwork, plumbing, electrical, painting and other projects carried out in the Village- Training and supervising the Security Team and ensure appropriate cover is maintained at all times- Maintaining strong relationships with the local police, fire brigade, and ambulance services- Overseeing communications with contracted cleaning companies and management teams- Supervising the landscaping contract of the Village- Supervising and control other contracted services such as pest control, air fresheners, diaper and sanitary napkin dispensers, public telephones etc.- Ensuring that Brands comply with the Village's rules and regulations concerning material supply, waste disposal, use of common installations, operating hours, car parking etc.- Assisting the Operations Manager to set up, track and achieve budgets for the common costs of the Village- Processing purchase orders to contractors, suppliers, consumable control, and day-to-day support with the Cleaning, Security, and Car Parking Teams- Carrying out preventative measures regarding Health and Safety issues to evaluate performance and conduct and to ensure that all Village standards are continually monitored- Completing timely legal compliance checks to include risk assessments and Health and Safety strategies- Assisting the Operations Manager in developing and maintaining partnerships with 3rd party contractors- Focusing on service training with on-site Cleaning, Security, and Landscaping Teams- Supporting Marketing, Retail and Brands with the day-to-day movement of props and animation**BACKGROUND & SKILLS**:- Three years comparable experience with a commercial or leisure centre, hospitality business or tourism environment Ability to use initiative, pre-empt requests, be proactive and think ahead.- Ability to prioritise and manage several tasks simultaneously.- Exemplary operational skills & ability to work on own initiative.- Previous experience of working in a fast-paced high volume environment- Excellent organisation and communication skills.- Customer service oriented.- Physically fit and self-motivated.- Able to work individually or as part of a team.- Fluent in English and local Village language.
