.Santa Cruz de Tenerife, Spain128970OnsiteFixed termFull Time40Join our Operations & Delivery team as a Port Delivery Agent in Tenerife where you will be the main point of contact for the cruise line for embarkation and debarkation operations.You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.This is a locally employed position. You must have the right to live and work in Spain before applying.Not sure what local documents you need? Find out more hereABOUT OUR OFFERA job at TUI offers more than your basic salary which already starts at 18,500€ gross per year40 working hours/week, including shifts during weekends and bank holidays2 days off/weekWe pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessonsGet involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated We Care Team & 24/7 Wellbeing Hub.We offer a fixed term 6 month contract starting in October, but either way you can level up your career with growth opportunities tailored to your unique skills and expertiseABOUT YOUYou have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise businessYou are a confident decision maker, even when working under pressureExcellent communication skills, both verbal and written, in English and SpanishYou have a pro-active guest service mindset with a clear focus on quality and efficiencyAble to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required. Starting as soon as possible.You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.Driver's license & own car is mandatory.ABOUT THE JOBBeing physically present at the port on the days of operation to deliver excellent customer and cruise line operational serviceHandling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations