.Relevant experience of communicating with a wide range of stakeholders, including your peers and leadershipRelevant experience in analysing data and creating reports for leadershipRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAdvanced proficiency in verbal and written English and Spanish (C1 Common European Framework of Reference, CEFR)The transportation network behind Amazon's operations spreads over hundreds of countries, reaching millions of customers. It's our Amazon Transportation Services team that ensures products are efficiently transported where they need to be before their final delivery. As a Transportation Specialist, you'll be working closely with teams across Amazon and external logistics partners to ensure enough delivery vans are available, processing new cases and acting quickly on escalations where necessary.Key job responsibilitiesFacilitate communication between stakeholders to find root causes and resolve issues quicklyProduce and deliver reports on key delivery metricsMentor or coach team members to help them develop new skillsMaintain high standards of work by following policies and proceduresContinually review processes to find areas for innovationA day in the lifeThis position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.As a Transportation Specialist, you'll be responsible for resolving delivery performance issues that could negatively affect our customers. You'll understand the unique challenges of the transportation team and manage them collaboratively with other cross-functional teams. Your motivation and commitment to our customers will ensure that our response to delivery issues is timely and efficient. You will be required to make real-time decisions effectively, by doing your research, weighing up your options and learning as you progress. The result of your work will be the timely delivery of Amazon packages to millions of customers around the world.About the teamAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.A degreeExperience in a logistical working environment or managing vehicles registrationsExperience working with local authorities, managing taxes or othersAmazon is an equal opportunities employer
