.Who we are : Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and big plans always in the works.
Our brands and sites include market movers and shakers like SportsCaller, Vera&John, Virgin Casino, Jackpotjoy and many more.
We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players!
Well, what about the team?
: You'll be responsible for safeguarding our customers and the business by completing and assuring compliance to key/high risk operational processes.
You'll be accountable for analysis of accounts and documentation.
So, what will you be doing?
Monitoring and reviewing players' accounts ensuring they are playing responsibly whilst meeting our regulatory requirements in their terms and conditions of play.
Safeguarding our customers and the business by analysing and assuring compliance to key/high risk operational processes.
You'll be accountable for documentation and escalation of all findings.
Speaking to customers over the phone and live chat when further investigation is needed.
Promoting awareness for responsible gambling issues.
Organising and managing your workload and delivering high quality work to specified timescales.
Understanding of risk management and a risk-based approach on a case-by-case basis.
Working across all areas of the business to ensure everyone is fully aware of which players may be in our processes ensuring there is clear visibility to everyone involved with that player.
Keeping up to date with regulatory changes ensuring we are being compliant.
And what are we looking for?
Knowledge or experience of the online gambling industry, including slots, bingo casino.
Experience in gambling (AML or Responsible Gambling).
Possess a positive approach to challenging and developing the AML/EDD/RG Processes.
Commitment to development of knowledge and skills, and continuous improvement.
Analytical thinking and highly structured with the ability to see the bigger picture.
Detail-oriented, organised and flexible.
Diplomatic skills while having the ability to put forward your ideas and take decisions.
Comfortable in a complex and changing business environment with the ability to think outside the box.
Can work on own initiative and provide pragmatic solutions against tight time-frames but also able to work in a team just as effectively.
The ability to think like a player and empathize with a range of emotions whilst under pressure.
Being resilient when faced with challenging objections and being able to overcome them positively.
This is what you'll get : Annual bonus of up to 10% Pension plan Health insurance Company share scheme Volunteering days Wellness or Gym allowance DNA / Values : At Bally's Interactive, we are driven by a set of core values that we like to call our DNA