Experience the power of a game-changing career. Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions in over 70 countries. If you're looking to grow and be inspired, as a Working Team Leader (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Working Team Leader on our team, you will:
Manage the team in Barcelona and plan and organize daily business.Facilitate communication between the team and our client.Work with the team to deliver against agreed SLA & KPI.Prepare weekly & monthly reports to Customer.Handle human resources, team building, team planning, and workforce management.Coordinate backup during holidays, illness, and team member departures.Define and set training objectives with the involvement or approval of the client.Organize the trainings and ensure all (marketing) automation specialists and proofreaders are well trained and up to date on the topics and processes.Train additional team members when needed, ensuring they reach the necessary level of knowledge to start working on the tool.Coach the team and keep them motivated.Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:
Are bilingual or proficient in Portuguese with advanced English and Spanish.Have good knowledge of online marketing instruments, inbound campaigns, and customer journeys.Have at least 1 year of experience in digital marketing and with an e-mail marketing tool, preferably with first experience in a marketing automation tool (ideally Eloqua) and knowledge of nurturing, enrichment, and scoring.Are experienced in team management.Have knowledge of Windows/MS Office.Exhibit excellent time management: detail-oriented, organized, able to manage priorities, and produce accurate work.Are a quick learner: ability to ramp up quickly and act on feedback constructively.Are a team player.Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply.
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