Experience the power of a game-changing career! Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions in over 70 countries. If you're looking to grow and be inspired, as a Renewal Specialist in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships, and showcase your expertise in advanced cloud technologies.
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role: In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Renewal Specialist in our team, you will:
Act as the primary point of contact for the customer during the renewals process, building trust & setting the foundation for a long-term Microsoft relationship.
Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need, and timeline).
Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify upsell/cross-sell opportunities.
Understand customers' current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities, collaborating with Solution Specialists and other stakeholders as needed.
Support the renewal process by engaging & coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time.
Your qualifications: We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:
Are native or proficient in Italian with advanced English.
Have 2+ years of sales experience with a proven track record of success.
Have experience using Microsoft Office Suite applications and a passion for cloud technologies.
Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions.
Have an achievement and success-driven personality.
Have experience selling Azure, Office 365, Dynamics 365, or similar solutions (preferred).
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