Online marketplaces have never been this awesome.
A newly created permanent full-time "Vendor Support Manager" position is now available within our Commercial Team at Metro Markets GmbH.
In this role, you will be working with a dynamic and multination team that's primarily focused on supporting our Vendors. Your main responsibilities will include but are not limited to the following:
Helping new vendors to onboard to our marketplace primarily in Spain and Portugal, and also other countries. Support vendors on integrating via EDI, API or other interfaces to our system Driving results in a cross-functional environment Support monitoring the delivery performance of vendors that are already live in our marketplace Serving as the first point of contact for vendor service escalations Contributing to the definition and design of tools, standard operating procedures and processes. Come and join our Commercial team based in Palma de Mallorca – Why? because we are simply a great group of people to work with…!Team player and strong service & problem-solving mindset.Excellent time-management skills and the ability to work independently.Excellent written & verbal communication skills.Good knowledge of Microsoft Office, especially Excel.Tech-savvy, interested in learning more.Strong and proven relationship management skills.Fluent/Native level communication skills in Spanish and English (essential).Any additional European languages would be beneficial.Innovative product and exciting career opportunities in an agile environment with a start-up mentality A diverse and vibrant international environment of 70+ different nationalities Flexible working hours and hybrid working with also flexible home office policy 25 days of vacation per year Health and wellbeing support Private Health Insurance covered by the company Language courses subsidy Attractive referral program Team events, MeetUps, and TechTalks And much more